Professional manufacture, professional services, wuxi hongyan valve factory and meet customer expectations, continuously improve quality and service. The company strictly according to ISO9001-2000 quality system certification requirements, quality strictly, responsibility, ensure the production, sale, service, strengthen the healthy operation with user communication and dedication to our customers to provide high-quality products and perfect services, hereby I do promise as follows.
Products are strictly China GB, HG commercol standard and the API standard design, manufacture and acceptance. Sealing surface hardness reaches the national requirements, width than national standards.
Pre-sale service:Product introduction,Communication technology,Non-standard products design,Troubleshooting.
Medium-sales service: 1, credit contracts, ensure the timely delivery, keep contact with customers.
2, special or complex products, my company to arrange and use the user product line, installation, debugging and maintenance etc training and guidance.
After-sales service: 1, the company product quality within the BaoQi factory for 18 months, "3 packets" service (the guaranteed repair, replacement and return.
2, the product in use my company regularly organize technology, quality personnel to consult customer visits, product quality, use, improvements, etc, so as to further improve the feedback quality products.
Three, for the customer complaint quality problem, responded, after-sales service in 24-48 hours, 36 hours to spot.
4 and after-sales service, require the user to complete after service quality feedback information table, and make appraisal Suggestions to improve our service quality.
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